Privacy Policy

Communication Station Speech & Language Therapy (“Communication Station,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect through our website commstationslt.com and when you contact us, how we use it, and the choices you have.

1. Information we collect

• Contact information you provide:name, email, phone number, your child's first name and age, and any details you share through our consultation form, email, phone call, or text message.
• Automatic data: standard web analytics such as pages visited, device type, browser, and approximate location (city/region). This is used to improve the site and is not tied to your identity.

2. How we use your information

• To respond to your inquiry and schedule a consultation.
• To provide, coordinate, and improve our speech and language therapy services.
• To comply with legal, billing, and insurance obligations.
• To send you information you request (e.g., appointment reminders). We do not send marketing emails without your consent.

3. Protected Health Information (HIPAA)

Any protected health information (PHI) you share with us once services begin is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our separate Notice of Privacy Practices is provided at the start of services and governs the use and disclosure of PHI.

4. How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run our practice (e.g., scheduling, email, secure hosting) under confidentiality agreements.
• Insurance plans and funding programs you authorize us to bill (Children's Medical Services, Sunshine Health, Step Up For Students).
• Authorities when required by law.

5. Children's privacy

Our services are directed to parents and caregivers. We do not knowingly collect personal information directly from children under 13 through the website. Information about a child is provided to us by a parent or legal guardian.

6. Cookies

The site uses a small number of functional cookies and anonymous analytics to understand how the site is used. You can disable cookies in your browser settings.

7. Your choices

You may ask us to access, correct, or delete the personal information we hold about you by emailing commstationslt@gmail.com. We will respond within a reasonable time frame.

8. Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page shows when it was most recently revised.

9. Contact us

Communication Station Speech & Language Therapy
North Miami, FL & Surrounding Areas
Phone: 786-756-6995
Email: commstationslt@gmail.com